Measuring the Invisible: the Case for Impact Indicators

In this session, Miren Oca invites you to take a fresh look at how we measure success by exploring what she calls “Impact Indicators”—the meaningful, often invisible signals that numbers alone can’t capture.

Drawing from her 30+ year journey building a purpose-driven company and eventually transitioning it to 100% employee ownership, Miren shares how the small, everyday choices we make—our “pebbles”—create ripples of impact through stewardship, community connection, and long-term sustainability.

She’ll talk about why traditional KPIs only tell part of the story, how impact-driven decisions make the hard parts of business feel lighter, and why our real legacy is shaped by what we contribute, not just what we earn.

If you’re curious about measuring what truly matters, this conversation will offer you a fresh lens to recognize the invisible impact your decisions set in motion.

Misha Safran, PCC, MA CEEQ,

Center for Empathy & Emotional Intelligence, LLC

Misha Safran is an inspiring speaker and founder of CEEQ (Center for Empathy and Emotional Intelligence, LLC). A published author and award-winning consultant, Misha was honored with the NIH CEO Award in 2022 for her impactful DEIA training. Through her engaging talks, Misha guides leaders and teams to embrace discomfort as a catalyst for growth, fostering spaces where collaboration and enthusiasm thrive. Her approach empowers leaders to reset their mindset, amplify their voices, and foster environments of empathy, creativity, and effective communication. Misha’s talks spark renewed energy and connection, helping organizations reach new heights in problem-solving and innovation.