Clear Is Kind: Accountability as an Act of Care in Purpose-Driven Organizations

In purpose-driven organizations, leaders care deeply about their people and that is often exactly why accountability breaks down. Expectations stay vague. Hard conversations get delayed. And over time, confusion quietly erodes trust, performance, and impact.

In this session, Zach Montroy reframes accountability as one of the most compassionate and human things a leader can offer. We will explore why purpose alone is not enough to create healthy cultures and how clarity, courage, and consistency turn values into everyday leadership behavior. Participants will learn practical ways to replace avoidance with alignment and good intentions with clear, supportive expectations that help people and organizations thrive.

Learning Objective:

Participants will understand how clarity and accountability support, rather than undermine, trust and inclusion and leave with practical tools to hold courageous, human conversations that strengthen culture, performance, and purpose.

About Zach Montroy

Zach Montroy is the founder and CEO of The Intention Collective, where he helps founders and leadership teams build brave workplaces grounded in trust, clarity, and accountability. With more than 25 years of experience at the intersection of purpose, people, and performance, Zach works with purpose-driven organizations to align culture and strategy so growth does not come at the cost of their people.

A certified Dare to Lead™ Practitioner, StratOp Facilitator, and leadership coach, Zach is known for his calm presence, practical frameworks, and ability to make “soft” leadership challenges operational and actionable. His work invites leaders to move beyond good intentions and build the systems, habits, and conversations that turn purpose into lasting impact.